Picture this: your business is booming, sales are skyrocketing, and your customers can’t get enough of what you’re offering. Life seems quite good, right? Then, out of nowhere—bam! Your payment processor freezes your account. No transactions, no cash flow, and suddenly, your business is hanging by a thread. Why? What’s wrong? You’ve been tagged with the “high-risk” label. Talk about a nightmare.
Running a high-risk business means navigating challenges most people can’t imagine, especially with payments. But here’s the good news: a high-risk merchant account isn’t just a fix—it’s your ace in the hole. It keeps payments steady, shields you from setbacks, and opens the door to global growth.
Today, we’ll explore it all—what “high-risk” really means, why the right merchant account is a must, and how it can help you thrive like never before. Let’s turn that risk into your biggest reward!
Key Insights of High-Risk Merchant Accounts
- High-risk businesses often face challenges like chargebacks, fraud, and financial instability, making payment processing more difficult.
- A high-risk merchant account is designed to help businesses in these industries process payments securely, with tailored terms to manage risk.
- Key features of a reliable high-risk merchant account include chargeback management tools, global payment processing, fraud protection, and flexible terms.
- High-risk merchant accounts typically involve higher fees, stricter terms, and more detailed approval processes compared to standard accounts.
- Specialized payment processors and merchant account providers are essential for high-risk industries like gambling, CBD, and adult entertainment.
- Choosing the right provider is crucial—look for those with industry experience, clear pricing, and robust security measures.
- High-risk accounts can offer flexibility in payment volume and international sales but may require cash reserves or higher fees.
- Transparent business practices, solid financial records, and minimizing chargebacks can improve approval chances and support long-term success.
Embrace the High-Risk Journey: Business, Payment Solutions, and Others
Working in high-risk industries isn’t easy, but it comes with its own set of challenges—and plenty of opportunities, too. It’s not just about running the business; it’s about finding payment gateways and merchant accounts that can handle the unique demands of these industries. Let’s break down what some of these high-risk terms actually mean for you:
High-Risk Business
First of all: the high-risk business. A high-risk business operates in areas where chargebacks, fraud, or financial instability are common. This includes industries like gambling, adult entertainment, CBD, or subscription services. Because of this, these businesses often face extra scrutiny from financial institutions, making it tough to access regular payment options.
Signs You Have a High-Risk Business
Wait, not sure if your business is high-risk? Here’s a quick checklist for you:
- Are you operating in industries like gambling, CBD, or adult entertainment?
- Do you see frequent chargebacks?
- Handle large transactions or work in regions prone to fraud?
- Accepting payments via risky methods?
If those boxes get tick marks, payment processors may already see you as high-risk. Add factors like poor credit history or unpredictable income, and it’s a done deal. But don’t worry—being high-risk doesn’t mean you can’t thrive; it just means you need the right tools.
Another thing, if you are not satisfied with this tiny list of high-risk signs, we have one better: 10 Clear Signs Your Business Might Be High-Risk.
High-Risk Payment Solutions
For the high-risk payment solutions, we have two main elements to discuss:
Payment Gateways
Payment gateways are the digital bridges connecting your business to online transactions—let’s be honest here, carrying a wade of cash is so last season. Compared to low-risk payment gateways, high-risk ones often have stricter requirements, higher fees, and additional fraud prevention tools.
Merchant Accounts
High-risk merchant accounts are specialized bank accounts for businesses in industries that carry more financial risk. These accounts allow businesses to process credit card payments, but they come with specific terms and conditions to help manage the added risks.
While they enable credit card transactions, high-risk merchant accounts typically have higher fees, stricter rules, and limits on the volume of transactions. This is quite different from low-risk accounts, which are more flexible and cost-effective.
Eager to learn more about how low-risk and high-risk merchant accounts differ from each other? Simply check our blog on, “High-Risk Vs. Low-Risk Merchant Accounts.”
High-Risk Merchant Account: When and Why You Need One?
Businesses classified as “high-risk” are required to have a high-risk merchant account for their operations, like accepting debit and credit card payments. To be honest, these accounts are kind of lifesavers for businesses in industries prone to chargebacks, fraud, or financial risks. Let’s talk about when you might need one and why it could be a game-changer for your business:
Key Indicators of “When” You Need One
You’re in a High-Risk Industry
If your business operates in areas like online gaming, travel, adult services, CBD products, or subscription services, you’re likely considered high-risk.
Chargebacks Are Becoming a Problem
If customer disputes and chargebacks are piling up, this type of account is built to handle the pressure.
You’re Doing Business Internationally
Accepting payments from around the world can bring added risks, and a high-risk account helps you stay covered.
You Sell Big-Ticket Items
Expensive products or services come with higher chances of disputes. A high-risk account can handle those big transactions smoothly.
Your Credit History Isn’t Perfect
If financial hiccups or a rocky credit past are holding you back, this account gives you a second chance to process payments.
Understanding the “Why” Factors of High-Risk Merchant Accounts
You Want Reliable Payment Processing
These accounts let you process credit cards and alternative payments even if other providers say no.
You Need Chargeback Protection
High-risk accounts come with tools to monitor and handle chargebacks, saving your business from unnecessary stress.
You Want to Offer More Payment Options
Accept payments in different currencies and methods to appeal to customers worldwide.
You Want Higher Approval Chances
Unlike traditional or low-risk processors, high-risk providers understand your unique needs and are more likely to approve your application.
You Need Business Stability
A high-risk account helps protect your business from financial disruptions, keeping things running smoothly even in tough situations.
Key Features of a Reliable High-Risk Merchant Account
Now, what should you look for in a reliable high-risk merchant account? What features and characteristics make it the right fit for your business? If you’re asking yourself these questions, you’re on the right track. Understanding the key traits of a trustworthy provider can make all the difference in how smoothly your payment processing runs.
So, without any delay, let’s explore the unique features of a high-risk merchant account:
Chargeback Management Tools
A good high-risk account offers advanced tools to monitor, reduce, and manage chargebacks effectively, protecting your revenue.
High Approval Rates
Reliable providers understand your industry’s challenges and are more likely to approve your application than traditional processors.
Multiple Payment Options
Accept payments from credit cards, e-wallets, and alternative payment methods to cater to a diverse customer base.
Global Payment Processing
A reliable high-risk merchant account flawlessly handles international transactions with support for multiple currencies and regions.
Customizable Terms
Flexible terms, like rolling reserves and tailored fee structures, ensure the account works with your business model.
Robust Fraud Prevention
Advanced security measures protect your business and customers from potential fraud risks.
Dedicated Customer Support
Reliable providers offer round-the-clock assistance to quickly address issues and keep operations smooth.
Examples of Niche Bank or Merchant Accounts for High-Risk Business
There are several specialized banks and financial institutions that serve high-risk industries, offering tailored solutions. Some remarkable names are:
- North American BANCARD.
- Payment Cloud.
- First Data.
- Elavon.
- Paysafe.
- eMerchantBroker (EMB).
- Durango Merchant Services.
- etc.
What Are the Differences Between High-Risk and Regular Payment Processor Accounts?
Being labeled as a high-risk business can be tough, but many processors are willing to work with you. They implement additional measures to manage the risks, and these measures not only help processors reduce risks but also highlight the key differences between high-risk and regular or low-risk merchant accounts:
Longer Application Process
High-risk accounts involve more scrutiny during application. Processors ask for detailed business info, including financial history, past transactions, and sometimes your personal credit score to assess risk.
Higher Payment Processing Fees
High-risk businesses pay higher fees—typically up to 1.5% above the interchange rate—compared to standard accounts, which usually pay around 0.3% above the interchange rate.
Cash Reserve Requirements
Some processors may require businesses to maintain a cash reserve as a safety net. This reserve can be managed in several ways:
- Rolling Reserve: A percentage of each transaction (up to 10%) is withheld and released after an agreed-upon period, such as six months. For example, funds from January would be released in July.
- Capped Reserve: The processor withholds a portion of transactions until the reserve reaches a set amount. Once this cap is met, no further deductions are made, but the reserve remains intact.
- Upfront Reserve: The processor requires the merchant to provide a lump sum upfront or may withhold all transactions until this amount is secured.
Higher Chargeback Fees
Chargeback fees are higher for high-risk businesses, ranging from $20 to $100 per chargeback, compared to the lower fees for standard businesses ($20 to $40).
Additional Requirements
Processors may require additional steps, like age verification tools for businesses selling restricted products (alcohol, tobacco, etc.). Your account won’t be approved until these conditions are met.
Advantages and Disadvantages of High-Risk Merchant Accounts
High-risk merchant accounts come with both benefits and challenges that businesses need to carefully evaluate before deciding if they’re the right fit.
Advantages
Access to New Markets
High-risk merchant accounts make it possible for businesses in high-risk industries to accept credit and debit card payments, even when standard merchant services are unavailable. This opens up opportunities to reach a broader customer base.
Support for Global Sales
These accounts often facilitate transactions in various currencies, making it easier to conduct international sales and cater to a global audience.
Enhanced Security Measures
Providers typically offer stronger fraud protection and security protocols, which helps reduce the risks often associated with high-risk industries.
Flexible Sales Volume
High-risk merchant accounts tend to be more flexible with sales volume limits, accommodating businesses with fluctuating or high transaction volumes without strict restrictions.
Better Handling of Chargebacks
These accounts are built to handle the higher chargeback rates common in high-risk industries, giving businesses more stability and reducing the impact of potential disputes.
Broader Product Range
With a high-risk merchant account, you can sell products and services that would be restricted under standard accounts, giving you more room to explore diverse business opportunities.
Specialized Support
Businesses with high-risk accounts often receive tailored advice and support from payment processors, helping them navigate challenges and comply with industry regulations.
Larger Customer Base
By accepting high-risk transactions, you can tap into a wider customer segment, potentially boosting customer acquisition and overall revenue.
Disadvantages
Higher Fees
High-risk merchant accounts generally come with elevated costs, including setup fees, monthly charges, and higher transaction fees, which can add up over time.
Rolling Reserves
These accounts often require a portion of transactions to be held in reserve for a period of time, protecting the provider against potential chargebacks or disputes.
Delayed Settlements
Funds from transactions may take longer to settle compared to standard accounts, which could impact your business’s cash flow.
Stricter Terms and Conditions
High-risk merchant accounts often come with more detailed and rigid contract terms, including tougher penalties for non-compliance, so it’s important to understand all the fine print before committing.
Limited Payment Processor Options
Not all payment processors are willing to work with high-risk businesses, so you may have fewer options to choose from compared to low-risk businesses.
Increased Transaction Costs
With high-risk accounts, you’ll often face higher transaction, setup, and monthly fees. These are designed to offset the extra risk taken on by the payment processor.
Tougher Contract Terms
High-risk merchants may encounter more demanding contract stipulations, such as longer durations and hefty early termination fees, so it’s crucial to review the terms carefully before agreeing.
More Frequent Reviews
Expect more regular reviews and monitoring of your account by the payment processor, especially regarding transaction trends and chargeback rates, to minimize risks.
Risk of Account Holds or Termination
Due to the higher risks involved, your merchant account may face holds or even termination if your chargeback rates or transaction patterns raise concerns with the processor.
How to Choose a High-Risk Merchant Account Provider
Choosing the right provider for your high-risk business is key to keeping your transactions smooth and your business protected. Here’s how to choose the best one for your business:
- Specialization in Your Industry: Go for a provider who knows your business. They’ll understand the unique risks and challenges you face due to your business.
- Clear Fees: High-risk accounts often come with higher fees. Make sure the provider is upfront about all costs—setup, monthly, transaction fees, and any hidden charges. Look for providers who offer clear pricing.
- Affordable Pricing: Choose a provider who offers low fees without compromising on service. Always ask about the full pricing structure and try to negotiate better rates as your business grows.
- Flexible Contract Terms: Avoid long, rigid contracts. Look for a provider with flexible terms that won’t lock you in or charge hefty cancellation fees.
- Great Customer Support: You’ll need help fast when things go wrong, like chargebacks or fraud. Make sure support is available 24/7 and easy to reach.
- Solid Security: Protect your customer data! Ensure the provider has top-notch security (like PCI compliance and fraud detection) to keep your business safe.
- Payment Options: Check if they offer all the payment methods you need, whether it’s cards, e-wallets, or international transactions.
- Experience & Reputation: Look for a merchant account provider with experience in your industry. Read reviews, talk to others, and make sure they have a solid track record.
- Review the Agreement: Before signing anything, double-check the terms. Look for hidden fees, contract length, and cancellation policies.
How to Get a High-Risk Merchant Account
Getting a merchant account can seem tricky if your business falls under the high-risk category. Here’s a simple guide to help you secure one:
Form Your Company (if you don’t have one)
- Legally establish your business—we would suggest a company formation in the US—and obtain a Certificate of Incorporation.
Determine Your Business Type
- Confirm that your business falls under the “high-risk” category.
- Common high-risk industries include eCommerce, subscription services, travel, CBD, and adult entertainment.
Understand What a High-Risk Merchant Account Is
- A high-risk merchant account is designed for businesses prone to chargebacks or operating in industries like online gambling, CBD, or adult services. Regular banks usually avoid these businesses, but specialized providers can help.
Research High-Risk Payment Processors
- Look for payment processors that cater to high-risk industries.
- Look for competitive rates for transaction fees, chargebacks, and account setup.
- Not all high-risk businesses face the same challenges. Gambling and travel agencies deal with different risks. Understand your industry’s chargeback rates and risks to find the right processor.
Identify High-Risk Merchant Account Providers
- Research companies specializing in high-risk accounts.
- Check their reputation, reviews, and experience with businesses like yours.
Appoint an Authorized Signor
- Designate someone within your organization to handle banking matters and account documentation.
- Make sure this person meets all the requirements on the checklist.
Gather Necessary Documents
To apply for an account, you’ll need:
- A valid business license.
- Bank statements (at least 3–6 months of records).
- Copy of NID.
- Processing history (if applicable).
- Proof of website compliance with legal requirements (like terms of service and privacy policy).
Ensure Your Business Is Compliant
- Clearly display refund and cancellation policies.
- Have secure payment options on your website.
- Stay up-to-date with industry regulations.
Be Honest About Your Business
- Share accurate information about your products, services, and transaction volumes to build trust with the provider.
Work with an Underwriter
- The underwriter will assess your business risks by reviewing your application and documents.
- They may contact you for additional information or clarification—if required.
Negotiate Terms Wisely
- Discuss:
- Transaction fees.
- Rolling reserves (a percentage of your earnings held temporarily to cover potential chargebacks).
- Chargeback policies.
- Transaction fees.
- Ask about fraud prevention measures and 24/7 support.
Set Up the Payment Gateway
- Integrate the payment gateway provided by the merchant account provider into your website.
- Ensure the system is user-friendly and secure.
Test the System
- Conduct test transactions to confirm everything works smoothly.
- Fix any issues before going live.
Maintain a Good Track Record
- Minimize chargebacks by ensuring customer satisfaction.
- Keep consistent financial records to avoid red flags.
Signor Checklist
To meet the Signor criteria, ensure the candidate fulfills the following conditions:
- Residency: The applicant must be a resident with a valid Social Security Number (SSN).
- Address: A current residential address is mandatory.
- Credit Score: A minimum credit score of 550 is required.
- Business Eligibility: The applicant must have authorization to conduct business activities.
- Financial Stability: No history of bankruptcy; only minor bank loans and credit card debts are acceptable.
- Legal Compliance: The candidate must have a clean record with no major federal cases.
- MATCH List: The individual should not be listed on the MATCH (Member Alert to Control High-Risk) list.
Secret Tips to Thrive in High-Risk Business Without Limits
At this point, let’s discuss some secret and effective points through which you can find the right payment processor as a high-risk merchant, and thrive in your risky business.
Keep Your Cash Flow Strong
A healthy balance in your business bank account shows financial stability and makes you more appealing to processors.
Minimize Chargebacks
Address issues like mismatched product descriptions or delivery delays to reduce chargebacks. Analyze trends and take proactive steps to improve customer satisfaction.
Be Transparent About Your Business
Share all relevant details during the application process. Honesty builds trust and immensely increases your chances of approval.
Stay Document-Ready
Have essentials like six months of bank statements and a few years of tax returns ready. Each processor has different requirements, so check ahead.
Follow Processor Guidelines
Work closely with your payment processor, discuss ways to reduce risk, and stay flexible to ensure a smooth partnership.
My Business Has Signs of a High-Risk One; What Business Globalizer Suggests Me to Do?
Let’s talk! Determining whether your business is truly high-risk isn’t a quick or one-size-fits-all answer. It requires careful assessment, comparisons, and a detailed look at various criteria.
At Business Globalizer, we offer premium consultancy to help you evaluate your business’s risk factors and explore tailored solutions. Together, we’ll figure out the best way to address your challenges and set your business on the path to thrive. So, let’s connect and make it happen!
FAQs
Q1: What Is a High-Risk Merchant Account?
Answer: A high-risk merchant account is a specialized bank account that enables businesses in industries considered financially risky to accept credit card payments. These accounts are tailored for businesses operating in sectors with higher chances of chargebacks, fraud, or regulatory concerns.
While they function similarly to standard merchant accounts, high-risk accounts often come with stricter requirements, higher fees, and additional conditions designed to minimize financial risk for the payment processor.
Q2: Who Decides if a Business Is Considered High-Risk?
Answer: There isn’t a single authority that determines if a business is high-risk. Each payment processor or bank has its own criteria for categorizing businesses, usually based on its own risk management policies. They evaluate a variety of factors about your business to figure out how risky it is.
Q3: What Is an Underwriter?
Answer: An underwriter is someone—usually working for a financial company—who evaluates and takes on risks, like those tied to mortgages, loans, insurance, or investments. They do the work in exchange for a fee, which could be a commission, premium, interest, or a percentage of the deal.
In short, they assess if a financial deal is worth the risk and help make it happen!
Q4: How Can a High-Risk Business Find the Right Merchant Services Provider?
Answer: To find the right merchant services provider, a high-risk business should start by researching payment processors that specialize in their industry. It’s important to look at factors like the provider’s experience with businesses in the same field, their processing fees, the equipment they offer, and the level of customer support they provide. Also, consider whether they support various payment methods to ensure smooth transactions for your customers.
Q5: Does PayPal Support High-Risk Merchants?
Answer: PayPal doesn’t officially back high-risk businesses. Their policies are strict when it comes to industries they consider high-risk, so if your business falls into that category, they might freeze or close your account without warning.
Q6: Can Stripe Be Used for High-Risk Businesses?
Answer: Stripe has strict guidelines and usually doesn’t work with high-risk businesses. If your business falls into this category, you might run into account freezes or even termination.
Q7: Why Do PayPal and Stripe Freeze High-Risk Merchant Accounts?
Answer: PayPal and Stripe have strict risk management rules. If they spot anything unusual or if your business falls into a high-risk category, they might freeze your account to protect themselves financially. This can stop your transactions and lock your funds, so it’s important for high-risk merchants to have backup payment solutions ready.
Q8: What Are the Alternative Payment Gateways to Paypal and Stripe for High-Risk Merchants?
Answer:
- Authorize.net
- NMI
Q9: How Can I Increase the Transaction Limit in a Merchant Account?
Answer: To increase your transaction limit, focus on building a strong track record. Keep your chargebacks and disputes to a minimum and aim to use 70-80% of your current monthly limit consistently. This demonstrates reliability to your payment provider. Additionally, maintaining low chargeback and refund rates enhances your credibility. Monitor declined transactions and fine-tune your payment gateway settings when necessary. After maintaining stable performance for 3-6 months, approach your provider to request a volume limit increase confidently.
Q10: Can My High-Risk Merchant Account Still Get Suspended, Even Though It’s Designed for High-Risk Businesses?
Answer: Yes, it’s possible. Even high-risk accounts—tailored for businesses with higher chargeback ratios and disputes—can face suspension. This usually happens if you violate the payment processor’s policies or guidelines. Each processor has specific rules, restrictions, and compliance standards that must be followed closely.
To avoid suspension, stay within the agreed limits, maintain low chargeback rates where possible, and address disputes promptly. Regularly review your provider’s terms and adjust your practices to ensure ongoing compliance. A proactive approach can help keep your account secure. Best solution? Keep in touch with a high-risk payment gateway processing expert.
Q11: How Much Transaction Volume Is Required to Get a High-Risk Merchant Account? Are There Any Special Criteria or Eligibility Requirements?
Answer: The required transaction volume for a high-risk merchant account varies and depends on the provider’s policies and guidelines. Some providers have no strict minimum volume, while others may evaluate factors like your business type, average transaction size, chargeback history, and overall risk profile.
Eligibility is also subjective—it’s often up to the provider to decide what fits their risk tolerance. To increase your chances, focus on maintaining a clean processing history, managing chargebacks effectively, and being transparent about your business operations. Each provider has its own criteria, so it’s best to consult with them directly to understand their specific requirements. You can also consult with an expert who has expertise in this industry.